Help
Having problems? Try the suggestions below.
Have you run soup to ensure that you’re on the latest version?
Check the FAQ.
Search the Community Support forum.
Search the documentation and support forums of the tools contained within Security Onion: Tools
Check log files in
/opt/so/log/
or other locations for any errors or possible clues:Setup
/root/sosetup.log
Suricata
/opt/so/log/suricata/suricata.log
Zeek
/nsm/zeek/logs/current/
Elasticsearch
/opt/so/log/elasticsearch/<hostname>.log
Kibana
/opt/so/log/kibana/kibana.log
Logstash
/opt/so/log/logstash/logstash.log
Elastalert
/opt/so/log/elastalert/elastalert_stderr.log
Are you able to duplicate the problem on a fresh Security Onion installation?
Check the Known Issues to see if this is a known issue that we are working on.
If all else fails, please feel free to reach out for Support.