Help¶
Having problems? Try the suggestions below.
- Have you run soup to ensure that you’re on the latest version?
- Check the FAQ.
- Search the Community Support forum.
- Search the documentation and support forums of the tools contained within Security Onion: Tools
- Check log files in
/opt/so/log/or other locations for any errors or possible clues:- Setup
/root/sosetup.log - Suricata
/opt/so/log/suricata/suricata.log - Zeek
/nsm/zeek/logs/current/ - Elasticsearch
/opt/so/log/elasticsearch/<hostname>.log - Kibana
/opt/so/log/kibana/kibana.log - Logstash
/opt/so/log/logstash/logstash.log - Elastalert
/opt/so/log/elastalert/elastalert_stderr.log
- Setup
- Are you able to duplicate the problem on a fresh Security Onion installation?
- Check the Known Issues to see if this is a known issue that we are working on.
- If all else fails, please feel free to reach out for Support.